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4.1 Authenticity
As far as is permitted by these Terms & Conditions of
Use, we are committed to providing clear, concise
and accurate information to customers.
We may check the credentials of a supplier
and their promotional material with relevant local,
state and/or federal authorities for the purposes of
verifying the information provided by the supplier.
We may also contact the pilot who provided the supplier's
recommendation to verify the information provided, including
his or her flight credentials.
4.2 Listings provided on
our website
There are four main categories of businesses, products and
services that can be listed on our website:
Each of the above categories has its own locality menu. We
offer each prospective supplier a link to a webpage
they nominate from one or more of our website's
locality menus, as appropriate to the category of business,
product or service to be promoted.
The supplier's nominated webpage will be
directly accessible from our website's locality
menu(s) and sitemap.
Suppliers are to provide us with access
to and permission to use information about their business,
product or service including a testimonial from a
currently-licensed pilot who is recommending the business,
product or service based on recent experience, for
publishing on our website.
4.3 Proofs
Suppliers will be offered the opportunity to
proofread new promotional material, or amendments
to existing promotional material, before they are
published on our website.
We will also proofread all promotional
material prior to publishing on our website
but ultimately it is the supplier's responsibility
to check and notify any errors or omissions.
4.4 Restrictions
We reserve the right to reject for any reason promotional
material considered unacceptable. We also
reserve the right to refuse any promotional material
request or may suspend or cancel the publishing of any promotional
material that does not fully meet and fulfil the supplier's
obligations set out in these Terms & Conditions of Use.
4.5 Promotions
From time to time, we may communicate promotional
offers and special events to suppliers (by email,
fax or post). Suppliers have the right to opt out
of these additional communications and can do so on request
to us (by email, fax or post).
4.6 Additional exposure
Suppliers and prospective suppliers should
be aware that we may also appear on the following
websites:
4.7 Dissatisfaction
We aim to provide suppliers with the
highest quality service to meet their promotional needs. If
expectations are not met, suppliers are urged to
contact us to attempt to resolve any
dissatisfaction as quickly as possible.
4.8 Fees payable by
suppliers for listings
We try to maintain economical rates for suppliers.
There are three standard Fees and one optional Fee which are
based on the time it usually takes us to process a supplier's
request. Fees include GST and are described below in more
detail:
- Weblink Creation Fee — a once-only AUD$11
charge for creating each new weblink.
- Monthly Weblink Publishing Fee — a monthly
charge of AUD$11 to be paid in advance for publishing a
supplier's weblink(s).
- Weblink Update Fee — a charge of AUD$11 for
making amendments to a supplier's weblink(s).
Optional: An expedited (high priority) update incurs an
additional AUD$11 charge.
Ongoing charges for publishing promotional material
are based on monthly anniversaries of its commencement
date. Unless otherwise advised by us, all Fees
are payable in advance.
4.9 Initial payment of
Fees by suppliers
Before a supplier's promotional material
will be published on our website, we will
issue a prospective supplier with a tax invoice (by
email, fax or post) for:
- a Weblink Creation Fee of AUD$11;
- a Monthly Weblink Publishing Fee of AUD$11 for the
first month;
- and, if requested by the supplier, an
Expedited Update Fee of AUD$11.
On payment of the Fees, we will arrange for the promotional
material to be published on our website at the
next scheduled website update, or sooner if the
Expedited Update Fee has also been paid.
The date on which the promotional material is
first published on our website is the commencement
date.
4.10 Ongoing payment of
Fees by suppliers
Prior to each monthly anniversary of the commencement
date, we will issue a supplier with a
tax invoice (by email, fax or post) for payment of the
AUD$11 Monthly Weblink Publishing Fee, to keep their promotional
material on our website.
4.11 Defaulting on
payments by suppliers
Failure to pay a Monthly Weblink Publishing Fee by the
immediate monthly anniversary of the commencement date
relieves any obligation by us to continue
publishing the promotional material on our
website, unless we did not issue the tax
invoice for that month in a timely manner in which case the supplier
has seven (7) business days to pay the Fee from the
invoice's date of issue before this clause takes effect.
4.12 Late payment of Fees
by suppliers
Where promotional material has been removed from our
website due to late payment by its supplier, we
will, when payment has been received in full for any
outstanding amounts invoiced, arrange to have the supplier's
promotional material republished on our website
at the next scheduled website update or sooner if
an Expedited Update Fee has also been paid. For the purposes
of this clause, the original commencement date
continues to apply.
4.13 Update Fees
A supplier may request amendments to the promotional
material by notifying us at any time (by
email, fax or post). We will respond by issuing the
supplier with a tax invoice (by email, fax or post)
for payment of:
- a Weblink Update Fee of AUD$11
- and, if requested by the supplier, an
Expedited Update Fee of AUD$11.
On payment of the Update Fee(s), we will arrange
to have the supplier's amended promotional
material published on our website at the next
routine website update or sooner if the Expedited
Update Fee has also been paid.
4.14 Expedited Update
Fees
We schedule routine updates to our website.
However, suppliers who request an expedited (that
is, high priority) update will be issued with a tax invoice
(by email, fax or post) for payment of an Expedited Update
Fee.
On payment of the Fee, we will arrange to update
our website as a matter of high priority.
An Expedited Update Fee will not be required to be paid
if a scheduled update occurs before that Fee has been paid.
An Expedited Update Fee will be refunded or credited in
full:
- if that Fee has been paid after the scheduled update
has occurred, or
- if, for any reason whatsoever, we are unable to
carry out an expedited update.
4.15
Cancellation/Suspension
A supplier may terminate the publishing of its promotional
material by notifying us at any time (by
email, fax or post). Any fees already paid to us
for the promotional material are non-refundable. We
will arrange to have the promotional material
removed from our website at the next scheduled website
update or sooner if an Expedited Update Fee has also been
paid.
The original commencement date does not apply to
promotional material that has been cancelled or
suspended.
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